If you are applying, or completing a review, for food stamps or child care, you must complete an interview. This interview may be face to face or a telephone interview.
If you are applying for medical assistance, you may apply with a mail-in application. You can request a mail-in application by contacting the IM Central Consortium at 888-445-1621 and we will send an application to you. You can also use the mail-in applications to complete your yearly medical assistance reviews.
If you are submitting your blue report form for FoodShare and/or Child Care, please remember to attach the last 30 days of wage verification to the form. If your address or shelter expenses have changed, please make sure to attach verification of those changes as well.
The state requires a review of your situation for FoodShare, medical assistance, and Child Care usually once a year, but sometimes a six month review will be required. A review must be completed even if there have been no changes.
Please attach copies of all needed verifications to your mail-in application to assist in the prompt processing of your application. Make sure all verifications are readable. If you need to submit verifications without the application, please put your name and social security or case number on the document.
You can report a change of address by calling the IM Central Consortium at 888-445-1621. Remember that you will need to submit verification of the new address and shelter expense (rent, mortgage, lot rent, homeowner’s insurance, etc).
Treatment staff employed by or working under contract with a county department
Child care workers in any day care center, group home, or residential care center
Mandated reporters are required to report suspected abuse and neglect of any child they see while in the course of their professional duties. Persons required to report must also report those situations in which they have reason to believe that a child has been threatened with abuse or neglect and that abuse or neglect is likely to occur. We encourage each mandated reporters to file his/her own report.
Any other person may report if there is reason to believe that a child has been abused or neglected or has been threatened with abuse or neglect.
Penalty: Persons required to report and who intentionally fail to report suspected child abuse or neglect may be fined up to $ 1,000 or imprisoned for up to six months or both. Persons who report in good faith are immune from civil or criminal liability.
The social worker will write you if you are a mandated reporter. Mandated reporters are teachers, doctors, and other professionals who are required by law to report suspected maltreatment. The letter will provide basic information about the intervention, only, however, as state law provides for family confidentiality. The social worker will not write you if you are a non-mandated reporter as state law prohibits this breach of family confidentiality.
Social Services strives to keep families together. We serve most children and families in the family home. Only in a minority of cases are children removed from their family home. Court action is necessary in this instance.
In removal situations, Social Service actions are guided by Wisconsin State Statutes (specifically, Chapter 48, also known as the Children's Code). These statutes set forth agency child protection responsibilities, situations in which agencies may petition the Courts for involvement in children's lives, dispositions which Courts might enter on children's behalf, criteria which must be met in order to take children into custody, places in which children taken into custody may be held, and more. These Statutes closely circumscribe social workers' actions. Children and families are awarded many rights by these statutes.
Social workers will interview children and family members regarding the maltreatment concerns. They will assess child safety, child maltreatment risk, and family strengths and needs. They will make determinations as to whether maltreatment as defined in state statutes has occurred. They will make decisions as to what sort of services might benefit the children and family.
A social worker will write up your report. They will wish to know the names, ages, and addresses of family members. They will wish to hear information about the suspected abuse or neglect. Please be prepared to provide information. The more information that you share, the better subsequent agency decision-making will be.
A supervisor will review the report and decide if the situation is of sufficient seriousness to merit investigation.
The supervisor will make a response time decision once a decision is made to open a case. Response time is determined by use of a response priority tool.
Call the Social Services intake office that serves the area in which the family resides as soon as possible. For Oneida County, contact (715) 362-5695 or (888) 662-5695 for the Department of Social Services or the Oneida County Sheriff’s Department at (715) 361-5100.
Once a report of child abuse or neglect is made to the Oneida County Social Services, a decision is made to assign the case. Then a child protective service worker will then make contact with the child and parents.
Child abuse is the physical, sexual, or emotional maltreatment of a child (ages 0 to18) by a parent, family member, other caregiver, or non-caregiver. Physical abuse will involve cuts, broken or fractured bones, burns, internal injuries, or "severe and frequent bruising" inflicted on a child by other than accidental means. Sexual abuse will involve sexual intercourse, other sexual contact, or exploitation. Emotional abuse will involve verbal mistreatment, withholding of love or companionship, and the like.
Child neglect is the failure of a parent or other caregiver to provide necessary care (including supervision), food, clothing, shelter, and medical care - for reasons other than poverty - so as to seriously endanger the physical health of a child.
To get started, you must contact the Oneida County Department of Social Services at (715) 362-5695 or (888) 662-5695. Staff will assist you with the certification process and answer any questions you may have.
“Spousal Impoverishment Protection” affects certain married couples, who are elderly or have disabilities, and where one of the spouses is residing in a nursing home or other medical institution for 30 days or more. There are special rules for counting assets and allocating the assets to the community spouse and the nursing home spouse. The purpose of the spousal impoverishment protection is to prevent the community spouse from being impoverished by the spouse’s institutionalization.
The Wisconsin Medicaid Estate Recovery Program seeks repayment for the cost of certain long term care services paid for by Medicaid on behalf of recipients. Recovery is made from the estates of recipients and from liens placed on their homes. The money recovered is returned to the Medicaid Program and used to pay for care for other Medicaid recipients. Long term care services for which the program seeks repayment mainly include nursing home services and community-based waiver services.
The Guardian of the person must advocate for the ward’s best interests and be actively involved in the determination of how best to meet the ward’s needs for care, treatment and services. A Guardian of the estate is required to provide the ward with the greatest financial independence and self-determination in light of the ward’s functional level, wishes and preferences.
An “Adult at Risk” means any adult who has a physical or mental condition that substantially impairs his or her ability to care for his or her needs and who has experienced, is currently experiencing, or at risk for experiencing abuse, neglect, self-neglect or financial exploitation.
A referral can be made to the Department of Social Services by calling (715) 362-5695 or (888) 662-5695 by the interested party, a family member, physician, neighbor or other individuals/referral agencies who will indicate a need for Long Term Care services for a vunerable adult (physically disabled and elderly).
Specific laws govern the release of information about a juvenile. Generally, those statutes state to what agency or person the information may be released in order to provide services, protect the community or prosecute a case. The Department will often ask that you sign a release in order to facilitate communication, but in certain circumstances, a release is not necessary.
If law enforcement refers a juvenile responsible for a crime to Juvenile Intake and that juvenile is a resident of Oneida County, you will receive a victim information packet by mail, which includes the following:
A brochure informing you of your rights (Victim Notification and Juvenile Court Process)
A form requesting information about your loss and asking you to describe the effect this crime had on you. (This form needs to be completed and returned to Social Services as notification of your intent to collect damages.)
Social Services will assist victims of juvenile crime through the direct collection of restitution.
NOTE: Juveniles under age fourteen are limited by law to a maximum restitution assessment of $ 250 per delinquent act.
If your child is refusing to go to school, immediately contact a teacher, administrator or counselor at your child's school and request assistance. You should expect an offer for the following to occur by the school:
To meet with you to discuss your child's truancy.
An opportunity for educational counseling for your child to determine whether a change in the child's curriculum would resolve the truancy issue.
An evaluation of your child to determine whether problems may be a cause of the truancy, and if so, steps can be taken to overcome the learning problems.
An evaluation to determine whether social problems may be the cause of the child's truancy and what appropriate actions or referrals should be taken.
If your child continues to miss school, he/she can receive a simple truancy citation or be cited by the school attendance officer and ordered to appear in Truancy Court.
The parents and/or guardian of the child involved will be sent a notice requesting that they, along with the child, participate in an intake conference to discuss the referral. The conference will assist the intake worker to determine how the case will be handled and if services to the family would be appropriate.
If you feel your child is a danger to himself or others, you should contact law enforcement. If it is not an emergency, you can contact the Oneida County Department of Social Services and speak to the intake social worker.
Contact the child support agency to receive a modification packet to complete. Upon receipt of a completed modification packet and verification of your financial information the agency will collect information from the other party and conduct a desk review of the case to see if a modification is appropriate.
Although neither party is required to obtain an attorney for any child support action, you always have the right to seek private counsel. The county attorney present at the hearings only represents the child support agency and doesn't represent either parties specific interests.
Contact the child support agency for an Ability to Work form that you will need to have your physician or healthcare provider complete and return to the Child Support Agency. If your injury is long term, you will want to consider applying for Social Security Disability. You can reach the Social Security Administration at 1-800-772-1213.
Provide the child support agency with a letter and copies of your paystub showing child support withheld from your paycheck. If the agency finds that the payments were not received at the trust fund, the agency will contact your employer to remit payment or face court action.
If you sent a personal check: contact your bank to verify if the check was cashed. If the check was cashed, get proof of the cashed check from your bank and provide that information to the trust fund so the cashed check can be traced. If the check wasn't cashed and it has been more then 10 days, you may want to stop payment and reissue the check.
If you sent a money order: look on the back of your money order receipt for information on tracing a lost money order